Terms of service

Terms & Conditions

Welcome to Barlow & Potts. By accessing and using our website, you agree to the terms outlined below. We’ve written these to provide clarity and transparency, reflecting the same care we put into every product we design and deliver.

 1. Overview

These Terms & Conditions apply to your use of the Barlow & Potts website and to all purchases made through our online store hosted on Shopify. By placing an order, you agree to be bound by these terms.

 2. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

·         Payments are processed securely through trusted third-party gateways, including Shopify Payments and PayPal.

·         Orders are only confirmed once payment has been successfully received.

 3. Shipping & Delivery

We ship orders using Australia Post and other trusted delivery services.
 Shipping fees are calculated at checkout based on the weight and size of your order.

For full details, please refer to our Shipping Policy.

 4. Returns & Exchanges

We accept returns on full-price items within 14 days of delivery, provided items are:

·         Unworn, unwashed, and in original condition

·         Returned with tags attached and in original packaging

To request a return, please visit our Returns & Refunds Policy or contact us at
 info@barlowandpotts.com.au

Please note:
 Custom orders, and sale items are final sale unless otherwise stated.

 5. Product Descriptions

We take great care to describe and photograph our products accurately.
 However, please note:

·         Natural variations in fabric or colour may occur

·         Screen settings may affect how colours appear

 6. Intellectual Property

All product designs, branding, photography, and written content on this website are the intellectual property of Barlow & Potts and may not be copied, reproduced, or used without our written permission.

 7. Limitation of Liability

While we aim to maintain the accuracy and availability of this website, Barlow & Potts is not liable for:

·         Technical issues or website interruptions

·         Any damages beyond the value of your purchase

 8. Governing Law

These terms are governed by the laws of Victoria, Australia.
 Any disputes arising from these Terms & Conditions will be subject to the jurisdiction of the courts of Victoria.

 9. Contact Us

If you have any questions about these terms, please contact us at:
 info@barlowandpotts.com.au